Privacy Policy

This Privacy Policy explains how ChatsTurn Jobs collects, uses, stores, and protects your personal information when you visit our website, register as a worker, or use our typing and data entry platform. We are committed to handling your data responsibly and in accordance with applicable privacy laws, including the Information Technology Act, 2000 and applicable rules in India.

1. Information we collect

We may collect the following categories of personal information:

• Identity & contact: Full name, email address, WhatsApp number (with country code), and account credentials.
• Profile & work data: Task history, submission records, accuracy scores, typing performance metrics, and payout details.
• Payment information: Bank account, UPI ID, or other payout details you provide for earnings disbursement.
• Technical data: IP address, browser type, device information, login timestamps, and cookies (see Section 8).
• Communications: Messages you send to our support team via email or WhatsApp.

2. How we use your information

We use your personal data for the following purposes:

• To create and manage your worker account.
• To assign, track, and approve typing and data entry tasks.
• To process payments and maintain financial records.
• To verify your identity and prevent fraud or duplicate accounts.
• To communicate important updates, payout notices, and policy changes.
• To improve platform performance, security, and user experience.
• To comply with legal obligations and respond to lawful requests.

3. Legal basis for processing

We process your data based on:

• Contractual necessity — to provide the services you register for.
• Legitimate interests — to secure our platform, prevent abuse, and improve our services.
• Consent — where you explicitly agree, such as during registration or marketing communications.
• Legal obligation — where required by applicable law.

4. Sharing of information

We do not sell your personal data. We may share information only in these circumstances:

• Service providers: Hosting, email, payment processors, and analytics partners bound by confidentiality agreements.
• Clients: Limited work-related data necessary to evaluate task completion (not your password or unrelated personal details).
• Legal requirements: When required by court order, government authority, or to protect our rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

5. Data retention

We retain your personal information for as long as your account is active and as needed to fulfill the purposes described in this policy. After account closure, we may retain certain records (such as payment and tax-related data) for up to seven (7) years as required by law or for dispute resolution.

6. Data security

We implement reasonable technical and organizational safeguards, including:

• Encrypted password storage using industry-standard hashing.
• Secure HTTPS connections for data transmitted between your browser and our servers.
• Restricted internal access to personal data on a need-to-know basis.
• Regular monitoring for unauthorized access or suspicious activity.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your rights & choices

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account and associated data, subject to legal retention requirements.
• Withdraw consent for optional communications at any time.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, email us at privacy@chatsturnjobs.com. We will respond within a reasonable timeframe.

8. Cookies & tracking

Our website may use cookies and similar technologies to:

• Keep you signed in during your session.
• Remember your preferences.
• Analyze site traffic and usage patterns.

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

9. Third-party links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites. We encourage you to review their policies before providing any personal information.

10. Children's privacy

ChatsTurn Jobs is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that a minor has registered, we will delete the account promptly.

11. International users

Our services are primarily operated from India. If you access the platform from outside India, your information may be transferred to and processed in India, where data protection laws may differ from those in your country.

12. Changes to this policy

We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect the latest version. Significant changes will be notified via email, WhatsApp, or an in-platform notice. Your continued use after updates constitutes acceptance of the revised policy.

13. Contact us

For privacy-related questions or requests, contact:
Privacy Officer: privacy@chatsturnjobs.com
General support: support@chatsturnjobs.com